When will my order be delivered?
As a customer of welovebags.com, you always want to know where and when your order will be delivered.
This guide explains how you can easily and quickly check the shipping status of your delivery.
Tracking your shipment with your tracking number
Every order is shipped with a unique tracking number. As soon as your shipment has left the warehouse, we send this number by email.
With this number, you can track the status of your shipment directly on the website of the responsible shipping provider. This way, you always know exactly where your package is and when it will arrive.
Check status in your customer account
To view the current status of your order, it is best to log in to your customer account. This function is not available to guests.
Check status with DHL
For shipments sent with DHL, please visit the official DHL tracking page at https://www.dhl.de/.
Enter your tracking number there to retrieve the current status of your delivery. This includes information on the shipping progress, the expected delivery date, as well as notes if your package has been redirected or is ready for collection.
What should I do in case of package redirection or collection notification?
If your package has been redirected or could not be delivered, you will receive information and instructions from the shipping provider. These usually include details about the next collection point and a deadline for collection.
Please follow the instructions in the notification to receive your delivery without any issues.