If you have purchased an item from welovebags.com and wish to return it, this guide will help you step by step in creating the return label and explains the return process in detail.

How do I get a return label?

For returns outside Germany, please bear the return shipping costs yourself.
Create your return label for returns within Germany free of charge at:
https://www.welovebags.com/retoure

Requirements for returning an item

• The item must be in its original condition.
• The original receipt or return slip must be included with the return.
• If you are returning from outside Germany, you bear the return shipping costs yourself.

Step-by-step guide to creating the return label for returns from Germany:

• Visit the website www.welovebags.com/retoure
• Enter your order number and the associated postcode
• Fill in all other necessary details about the return item
• Attach the return label clearly visible on the package
• Send the package to the following address:
  tasko products GmbH
  welovebags.com
  Murrhardter Str. 8
  71522 Backnang
  Germany

Important notes on returns

Please note that only parcels with the correctly completed return label will be accepted.
If applicable, keep the shipping proof until your return has been confirmed.