When will I receive my refund?
The processing time for refunds after a return is usually up to 10 working days, calculated from the day we receive your returned items. Should there be any delays, for example due to high volume or external payment service providers, we ask for your understanding. We strive to process refunds as quickly as possible.
How does the refund process work?
At welovebags.com, we place great importance on reliability and transparency in customer service. Once we have received and inspected your return, your refund will be processed. The inspection ensures that the item meets the return conditions and shows no damage or signs of use.
After a positive inspection, the refund will be made to the original payment method used. Please note that it may take a few working days for the money to appear in your account, depending on your bank or payment service provider.
How long does the refund take?
The processing time for refunds after a return is usually up to 10 working days, calculated from the day we receive your returned items.
Should there be any delays, for example due to high volume or external payment service providers, we ask for your understanding. We strive to process refunds as quickly as possible.
What should I do if I have not received my refund?
If we have informed you about a refund and you have not received any feedback within the expected timeframe, we recommend that you first check your bank statements and payment service providers, as delays may occur there.
If your refund is still missing, please contact our customer service immediately.
You can reach us via our contact form.
Additional tips for a smooth refund
Return the items completely, undamaged, and with all original packaging. Keep shipping receipts and return tracking numbers as proof. Check your return confirmation email from welovebags.com to track the status of your return.