Learn in this guide how to return items at welovebags.com and receive a refund.
We will guide you step by step through the return process and provide important information to ensure your return goes smoothly.
How to make a return at welovebags.com
To return an item and receive a refund, please proceed as follows:
- Include the return form with your return shipment.
It serves as proof of your order and facilitates processing. - Ensure that the returned item is in its original condition – unused and with all labels attached.
- Carefully pack the item in the original packaging or a similar secure packaging to avoid transport damage.
- Send the return to the following address:
tasko products GmbH
welovebags.com
Murrhardter Straße 8
71522 Backnang
Germany
How do I get a return label?
Create your return label free of charge for returns within Germany at:
https://www.welovebags.com/retoure
For returns from outside Germany, please bear the return shipping costs yourself.
Important notes on returns and refunds
Returns are only possible upon presentation of the delivery note and if the item is in its original condition.
Please keep the shipping receipt of your return to prove the return shipment.
After receipt and inspection of the return, the purchase amount will be refunded to the originally used payment method.