Yes, returns from Germany are generally free of charge with us. For returns from outside Germany, we do not cover the return shipping costs. You can generate a return label at any time in our returns portal. For sustainability reasons, we kindly ask you to carefully consider your return.
What is the best way to proceed with a return?
- We guide you step by step through the return process and provide important information to ensure your return goes smoothly:
- Include the delivery note with your return. It serves as proof of your order and facilitates processing.
- Make sure the returned item is in its original condition – unused and with all tags attached.
- Carefully pack the item in the original packaging or a similar secure package to avoid transport damage.
- Send the return to the following address:
tasko products GmbH
welovebags.com
Murrhardter Straße 8
71522 Backnang
Germany